Meet Alexander – the AI phone assistant
Alexander is the first AI phone assistant designed specifically for the restaurant. It answers calls when your team can't – takes orders and table reservations, confirms the details and sends them straight to RePOS.
- No need to change your phone number
- Starts in 5 minutes
- Ready to go the same day
Alexander – the AI phone assistant for the restaurant
The most expensive call is the one you miss.
A customer who can't place an order usually just calls somewhere else. It's not about your team's commitment – it's the daily reality of restaurant work, especially during rush hours. As a result:
- Employees become stressed about not answering every call.
- Customers get frustrated by long waiting times.
- The restaurant owner loses orders.
The first AI assistant created for the restaurant. Not for call centers.
Alexander was designed with restaurants and phone orders in mind. It understands meal modifications and customers' natural conversational style, and saves completed orders directly in the restaurant's POS system.
This is not an universal bot adapted to the restaurant. It's a solution created for restaurants from the ground up. No other system on the Polish restaurant market does this. Your competition doesn't have it yet.
How does Alexander work?
Alexander takes over calls when the restaurant can't answer them. The customer places an order exactly the same way as when talking to an employee, and all the details go straight to fulfilment.
Customer calls the restaurant
If the line is busy or no one can pick up, Alexander takes over the call. If you want, the AI phone assistant can even answer all incoming calls to the restaurant.
Alexander takes the order
It asks about dishes, extras, the delivery address and all the details needed to fulfil the order.
Order goes directly to the POS
The order is saved directly in the restaurant's system. No need to copy information from a piece of paper or re-enter any data.
Customer receives a confirmation text message
The order is already in RePOS, and the customer receives a confirmation SMS. This way they can be sure everything has been received and the restaurant can start preparing the order.
Listen to Alexander take an order
Designed to take phone orders
- Recognizes natural customer speech
- Understands the menu and dish modifications
- Asks about the most important details
- Automatically saves the order in the POS
The AI phone assistant is already working in restaurants across Poland
Alexander is already live in dozens of restaurants and helps handle hundreds of phone orders every week. More and more restaurants are using this tool to reduce the number of missed calls and take the pressure off their teams – and the results are often visible from day one.
50+
restaurants using the solution
370+
orders handled in a single week
12×
more orders than a month earlier
★★★★★
"We use the AI Phone Assistant whenever a waiter can't pick up the phone. Thanks to that, the line is never busy and we don't lose orders. Before, especially during peak hours, the phone could ring for a long time with no answer. Now that problem has simply disappeared."
★★★★★
"We use Alexander from Monday to Friday and we were one of the first restaurants to decide to test it. Looking back over the past few months, it's clear the solution keeps developing and maturing, which is very encouraging. The assistant genuinely takes the load off our waiting staff and works especially well with younger guests who are contacting us for the first time and expect quick, efficient service."
★★★★★
"Since we implemented the AI Phone Assistant, our team can focus on what matters most – cooking and taking care of our guests. Above all, we gained something priceless: time. Smoother work translated directly into faster serving times. Before the rollout, phone orders were answered by the kitchen, which caused unnecessary downtime. Today the AI Assistant handles 100% of them, orders go straight to the POS system, and the kitchen focuses solely on cooking. It also means real savings. We didn't have to hire an extra person, and the whole process runs non-stop, around the clock. Customer reactions have been really positive."
What do you gain with the AI phone assistant? Hard business facts
Recover sales
Missed calls stop being lost revenue. Alexander answers calls when the restaurant can't, helping turn more calls into actual orders.
Teams work more smoothly
Waiters don't have to interrupt their work to answer yet another call. Alexander takes over call handling, so the team can focus on guests and fulfilling orders.
Scale sales without hiring
Alexander answers many calls at the same time, and every answered call is a bigger chance to sell.
Activate AI when needed
Alexander supports the restaurant exactly when traffic is at its highest and a missed call is most likely.
Reports that show real results
You don't have to guess how many calls Alexander took over or what impact it had on sales. In the panel you'll find a clear monthly report showing the key results of its work:
- the number and value of orders taken,
- the number of table reservations taken,
- the number of calls taken over by Alexander that your staff didn't have to answer,
- the current cost of handling calls.
How much does it cost? Less than a single employee shift.
| Employee | Alexander | |
|---|---|---|
| Monthly cost | PLN 4,000–5,000 | from PLN 199 + PLN 1/min |
| Availability | holidays and sick leave | works 24/7 |
| Number of calls handled | 1 conversation at a time | many conversations at once |
| Implementation | requires training | ready right away |
The investment pays for itself after just a dozen or so handled orders. It's not another cost. It's a way to recover the sales you're losing today.
Don't let orders slip away because of missed calls.
Your competition doesn't have an AI phone assistant yet. You can have one today.
Fast implementation – setup takes just 5 minutes
You don't have to train the system or spend hours on configuration. Just a few simple steps are enough for Alexander to start answering calls for your restaurant.
You decide when Alexander answers calls – it can take over only missed calls, step in when the line is busy, or handle all calls during events, weekends or exceptionally busy days.
Why do restaurant owners choose an AI phone assistant?
There's a shortage of staff
You don't have to hire another person just to answer the phone.
Customers can't get through
Alexander helps recover sales that could be lost because of a busy line.
Staff don't speak Polish fluently
Alexander removes the language barrier when taking orders.
FAQ
Do customers know they're talking to AI?
Yes, Alexander conducts the conversation in a natural way and informs the customer that it is the restaurant's voice assistant. What matters most, however, is that it helps place an order quickly, without waiting for a free employee or getting a busy signal.
What if the customer speaks unclearly?
Alexander was designed to hold natural conversations. It can ask for details, request that information be repeated and confirm the key elements of the order. Thanks to this, it also handles less clear conversations well.
How long does implementation take?
Setting up Alexander takes just a few minutes. There's no need to train the system or prepare a complicated configuration. After a short setup, the solution is ready to work the same day.
Can I turn Alexander on or off myself?
Yes, you can freely decide when Alexander should answer calls. Depending on your needs, it can take over only missed calls, step in when the line is busy, or handle all calls.
What if Alexander doesn't know the answer?
If a question comes up during the conversation that goes beyond order handling, the call can be transferred to the restaurant's staff. This way the customer can always get the information they need.
Does the solution also work with a high volume of calls?
Yes, Alexander was built precisely for situations when call volumes are at their highest. It can handle many calls at the same time, so customers never get a busy line even during the biggest rush.
Does Alexander replace employees?
No, Alexander supports the restaurant team by taking over phone calls when employees are busy. This lets the staff focus on serving guests and fulfilling orders, and the restaurant doesn't lose sales because of missed calls.
Do customers really want to talk to AI?
Yes. During the pilot, customers placed orders through Alexander without any issues. The system conducts the conversation naturally, asks for details, confirms the order and guides the customer through the whole process exactly as a restaurant employee would.
Book a call
Your competition doesn't have an AI phone assistant yet. You can have one today.